Friday, September 20, 2013

The Big Lesson About Leadership From Steve Jobs by Jack Zenger, Zenger Folkman


A great deal has been written about the co-founder of Apple Computer in the aftermath of his passing. Colorful stories abound about his brilliance at developing products that millions of people have fallen in love with. This week a feature film was released about his life. A vibrant life. At the same time, the film documents Steve Jobs’ darker side as well.  Is there a valuable lesson we can extract from his storied career?

We believe there is.  Simply put, Steve Jobs will be remembered for a handful of remarkable strengths that he leveraged.  These strengths were so profound they completely overshadowed his failings.  (End of lesson.)

How does this apply to the millions of people who currently occupy positions of leadership?  We think the lesson for all of us is to work on developing our strengths, and to not automatically gravitate toward trying to overcome the things we don’t do well.

Our experience and research confirms that the great majority of leaders, when asked to create a plan of development, immediately want to find out their faults and failings and start there.  The underlying assumption is that “Whatever strengths I have are just that—strengths—and have taken care of themselves.”  “The way to get better is to fix my failings.
The research is clear, however, the most effective leaders are not the ones without flaws, nor are they above average on every leadership competency.  Neither of those paths leads to great leadership.  The winning ticket: Like Jobs, you must possess 3-5 competencies in which you excel.

Jobs had great passion for product excellence.  He insisted on elegant design and simplicity.  Unlike many other CEOs he became extremely engrossed in the details, especially when it came to the product and how it was marketed.  He set stretch goals for hardware and software and pushed people to accomplish more than they dreamed possible.

These strengths trumped his imperfections.  Yes, he could be rude, unreasonable, fickle, and arrogant. He even took credit for others’ ideas.  The list of his weaknesses is quite long.  Let’s be very clear: if Jobs had not possessed the remarkable strengths we have noted, these behaviors would have capsized him early in his career, but strengths eclipse shortcomings.
The message to every leader is this: Identify the distinctive strengths you possess.  Find ways to magnify them and lead with them. They will make you into a truly extraordinary leader.

Along the way, do your best to minimize any negative behavior.  The number of leaders who simultaneously combine profound strengths with fatal flaws is roughly 1%, according to our research.  Possessing seriously negative behaviors greatly diminishes your chance of being a truly extraordinary leader. But simply removing the negative behaviors without developing standout strengths does nothing more than get you from negative terrain to ground zero.

Wednesday, July 24, 2013

Leadership and Feedback by Zenger Folkman


Leaders need feedback to be effective. There is an extremely strong correlation between a leader’s ability to accept and utilize feedback and their overall effectiveness as a leader.  The following graph shows this relationship. Leaders who rank at the bottom 10% in their ability to accept and respond to feedback reach only the 17th percentile in overall leadership effectiveness. Note that those at the top 10% in accepting feedback are in the 83rd percentile – an increase of 66% over those who do not take feedback well. It’s clear where our celebrities fell. But how would you fare?

Keys to Accepting Feedback

1.    Assume others’ perceptions are real. The biggest issue in accepting feedback is that leaders assume they are right and others are wrong. People believe their own perceptions. Rather than saying, “They are wrong!” it is much more beneficial to say, “What am I doing to cause people to see me in that way?”

2.    You need to care. Leaders who have more concern and consideration for others are more likely to accept feedback. One of the ways to care more is to understand the long term consequences of not caring: Customers leave; subordinates quit; children, partners and spouses distance themselves. It is difficult for most of us to step back and start to realize that we are on a disastrous course. Feedback from others will give you some insight, as long as you are open to listening with genuine care.

3.    Be confident and courageous. People who assume there is nothing they can change will rarely ask for feedback, but the assumption they can’t change deters others from attempting to share their input at all. We have ample data that proves people can and do change—but only when they are willing to try.

4.    Be honest with yourself. People generally recognize the times they are dishonest with others, but it is harder to recognize the most insidious dishonesty of all—with ourselves. We rationalize that the issue isn’t really a problem, that others can’t be trusted, and that we are right and they are wrong. It is worth the effort to create an unwavering and accurate picture of the world as it really is. The only way to genuinely understand where you are is with accurate data from multiple perspectives. Just as GPS devices need input from 4 different satellites to identify an accurate location, you need input from managers, peers and direct reports to be certain your perception is whole.

5.    Take steps to change. Most people are willing to give feedback to others who will do something with the information. When you listen, also make it a point to take steps to improve that others will notice. When we ignore the feedback from others or react badly to hearing the message, they will simply give up. Even worse, If you are in a position of power, they will tell you only the things you want to hear.

dEEVOiR CBE India is a strategic partner of Zenger Folkman, USA.

Thursday, July 18, 2013

'The Extraordinary Leader' Program by Zenger Folkman


Zenger Folkman, a US based organization, is the foremost authority in leadership development. 'The Extraordinary Leader’ is an internationally recognized strength based leadership development program of Zenger Folkman. The Zenger|Folkman leadership programs and approach are supported by evidence based scientific research, collected from thousands of individual 360-degree feedback assessments. 
'The Extraordinary Leader’ is a one-day, interactive, instructor-led learning Workshop that has a Pre-Workshop, 360 assessment, leadership development-planning process and the Post-Workshop Follow up & Action Plan.
The program is for all leaders, from senior executives to first-line supervisors. It suits management teams, cross-functional work teams, or individuals from different organizational parts. We are the Sole Certified Facilitators of Zenger Folkman’s 'The Extraordinary Leader’ program in India. 
To know more visit us at www.deevoir.com

Nelson Mandela International Day




Leadership is not about titles or positions. It is about one life influencing another. Today marks  the birthday of a dynamic leader.  Nelson Mandela International Day (or Mandela Day) was officially declared by the United Nations in November 2009. It is an annual international day to honour the legacy of Nelson Mandela, South Africa's former President, and is celebrated every 18 July on his birthday. A Nobel Peace Prize winner, he commands respect the world over for marking his contribution to the anti-apartheid struggle, standing up against racism, tackling poverty and inequality, and promoting racial reconciliation. Let's salute this Extraordinary Leader and wish him a speedy recovery real soon!

Monday, July 15, 2013

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Wednesday, July 10, 2013

HR - Services


Get to know the various HR solutions being offered by CBE India. To know more, visit deevoir.com